The only thing I disagree with is it being "avoidable", at least on Mara's part, since Ian hired an expert to backup all of that hardware and that person's system is what failed after the hardware issue.
But I really feel for you, I think a lot of people are still highly stressed and I'm sorry you lost so much. It's undeniable while some people gained and were overcompensated a group are still at a loss. Also I agree that the news post is very misleading if that staff member is being truthful.